Last updated on 12-09-2025 20:06:16
Thank you for accessing/shopping at www.fchai.in.
This site is owned by Fchai Energy Naturals (hereinafter referred to as “Fchai”).
By accessing or shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve the right, at our sole discretion, to update or revise these terms & conditions at any time. Continued use of the site following the posting of any changes constitutes your acceptance of those changes.
At Fchai, we strive to create a safe, transparent, and enjoyable space where you can explore and shop for authentic chai, sweets, and traditional karam snacks with confidence. All products and information displayed on www.fchai.in constitute an “invitation to offer”. Fchai reserves the right to accept or reject your offer. Your order for purchase constitutes your “offer”, which shall be subject to the terms and conditions listed below.
1. Eligibility to Use Our Site
Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents etc., are not eligible to use the Site.
Fchai reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or otherwise ineligible to enter into a contract under Indian law.
2. Membership
It’s not mandatory to create an account to shop on Fchai, but registering helps you track your orders and receive exclusive updates.
As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site’s registration form.
Registration where prohibited under any law shall be void. Fchai reserves the right to revoke or terminate your registration for any reason, at any time, without notice.
3. Electronic Communications
When you use the Site or communicate with us via emails, messages, or forms, you agree that you are communicating with us electronically and consent to receive communications electronically from us as necessary — including updates, offers, and transactional details.
4. Reviews, Feedback, and Submissions
All reviews, comments, feedback, suggestions, or ideas submitted to Fchai shall remain the property of Fchai. By submitting such content, you assign to Fchai all worldwide rights, titles, and interests in copyrights or other intellectual property.
Fchai may use, reproduce, modify, publish, display, or distribute any such submissions without restriction or compensation to you.
You agree that your submissions:
- Will not violate any law or third-party rights (copyrights, trademarks, or privacy).
- Will not be unlawful, abusive, or obscene.
- Will not contain software viruses, spam, or mass mailing content.
Fchai reserves the right to monitor, edit, or remove any comment deemed inappropriate. You agree not to use a false email ID or impersonate another person.
You are solely responsible for your comments and agree to indemnify Fchai and its affiliates for all claims arising from them.
5. Accuracy of Content & Product Information
While Fchai strives to provide accurate product, ingredient, and pricing information, typographical errors or inaccuracies may occur.
In case a product is listed at an incorrect price or with incorrect details, Fchai reserves the right to:
- Modify the price or product information, or
- Refuse or cancel any orders placed for that product, unless already dispatched.
If your order is canceled after payment, the amount will be refunded to your original payment method within the standard processing time.
6. Pricing and Payment
All prices listed on www.fchai.in are in Indian Rupees (INR) and inclusive of applicable taxes, unless stated otherwise.
We reserve the right to change prices without prior notice.
Payment can be made via secure online methods such as credit/debit cards, UPI, wallets, and net banking. All payments are processed through trusted and encrypted gateways to ensure your security.
7. Shipping, Delivery & Returns
We aim to deliver your order in perfect condition within the estimated delivery time. However, delays may occur due to unforeseen circumstances.
For detailed information, please refer to our Shipping & Returns Policy.
8. Intellectual Property Rights
All content on www.fchai.in, including text, images, logos, product designs, and layout, is the intellectual property of Fchai Energy Naturals. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Fchai shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use this website or its products. All products are prepared under hygienic conditions, but customers are advised to check for allergen information before consumption.
🧾 Company Details
Trade Name: THE FLAVORED CHAI
Legal Name: Parthasarathy Abinaya
Nature of Business: Manufacturer & Retailer of Indian Sweets, Karam Snacks & Chai
Registered Office: Chennai, Tamil Nadu, India
Website: www.fchai.in
GSTIN: 33BEOPA6232H1ZR